Play Above the Rim …

Don’t lower your expectations … lower the rim!

Yes, there is a story behind the message. I grew up in a basketball crazy area of Kansas City, Kansas and attended Wyandotte High School. During the glory days Wyandotte was State Champions in basketball ten out of fourteen years. And I had the real pleasure of playing on the school grounds with many outstanding players including Lucius Allen and Pierre Russell, who went on to have great college and professional basketball careers.

Although I didn’t play in high school, I absolutely loved the sport and always dreamed of growing up to be 6’2” or taller so I could dunk a basketball. Well, I didn’t quite get there. I’m barely 5’8” in shoes, on a good day, with a mediocre vertical leap no less. However, I have dunked a basketball roughly 100-150 times in my lifetime.

How was I able to overcome these physical limitations and achieve my goal of dunking a basketball? Continue reading…

8 Ways to Rise Above the Noise

I don’t know about you, but I have grown weary and resentful of all the negative news I read and hear these days. The steady drone of articles about the Clinton’s, President Trump and his campaign advisers, the Russian dossier, Uranium One scandal, the NFL player protests, and so forth. It’s exhausting!

What’s the solution? We can turn-off the TV, cancel our subscription to the newspaper, or our social media accounts, boycott the NFL, etc. However, being an isolationist is not a solution, its creative avoidance. The very real challenges we must overcome to ‘Make America Great Again’ are still present and unabated.

How can we rise above the noise and turn our attention to solving real-world problems? Continue reading…

What Shall We Talk About?

Henri Frederic Amiel once said that, “Everything you need for a better future and success has already been written”. If this is true, then what is left to talk about?

Ever suffer from writer’s block? Well, me too! I’ve been staring at the keyboard for some time now trying to come up with something new and informative to talk about that would capture the attention of my followers. And I’m drawing a blank. So I’ll pose the question to all of you …

What Shall We Talk About

What shall we talk about?

Let’s see, we could start with the ‘BIG 3’ … Sports, Politics and Religion. Continue reading…

Where’s the Reset Button?

Do you want to start over?

WOW … what a loaded question, huh? Let’s be totally honest. We have all had days, weeks, months and perhaps even years in our lifetime that we wish we could do over. It is human nature for us to want to go back and change things that didn’t go well or take back things we said or did that we later regretted.

Reset ButtonQuite frankly, I think it is one of the reasons we humans are so enamored with the idea of time travel. The opportunity to go back in time and ‘right the wrongs’ done to us, or erase those bad occurrences that left a stain upon our otherwise perfect lives. Just hit the reset button and start over. Continue reading…

Competition Is Not a Bloodsport

Unlike the early days of the industrial revolution, competition is not a bloodsport in the rapidly evolving, global marketplace of today. Instead, coopetition and collaboration have become the watchwords for this new era of global expansion and commerce.

When AT&T first entered the computer industry in the mid-1980s, it was their clear intent to dominate an industry controlled by IBM, Digital Equipment Corporation (DEC), Unisys, Wang, Data General and others. Although AT&T had been the defacto market leader in telecommunications since its inception, they soon learned that different rules of engagement applied in the computer business.

Fencing Sport

In order to survive and thrive as a new entry into the computer industry, AT&T had to learn to “plug and play” with everyone, including its direct competitors. To meet their over-arching business goals it was no longer about crushing the competition, but more about developing collaborative solutions that addressed the needs of the marketplace, by working together.

You don’t become a market leader in today’s fast-paced global economy by attempting to lord over the competition or your customers. Continue reading…

Let’s Stop Talking About Goals

Let’s stop talking about goals. There I said it. Like many of you, I’ve seen far too many articles posted these days that focus on goal-setting. Be honest, goal-setting is a total waste of time, unless it leads to results. It is time to shift the conversation.

Success Planning

There is an ancient Chinese proverb that says, “The best goal is no goal at all”. I would not go quite that far. However, what it means is that we should stop allowing ourselves to be limited by certain goals, and stay open to the possibilities ahead of us. Continue reading…

Relaunch of the Business Leaders Forum℠

Are You Passionate About Spending More Time Working ON Your Business And Learning Strategies To Help You Achieve The Results To Move Beyond Your Vision?

Growing a business in today’s challenging economic climate can be a daunting task for any business leader. Are you struggling to find the right formula for success to take your business to the next level and beyond? Do you need expert advice to help you …

  1. Develop a “game plan” to improve your sales and profits outlook, launch new products or services, and/or marketing initiatives?
  2. Change your business direction, enter new geographic markets or develop new sales channels?
  3. Get a new business venture started and develop the blueprint that will lead to future prosperity and growth?
  4. Develop new leadership skills and competencies, and discover YOUR personal plan for success?

The Business Leaders Forum mastermind program can help you address these critical business challenges, and achieve the results to move beyond your vision in a balanced way!

I know what you’re thinking … here we go again with yet another hollow sales pitch that makes wild claims but delivers little to no value in return. Well, not this time! The Business Leaders Forum℠ is a proven strategic mastermind program first launched in September, 2009 that has helped numerous entrepreneurs, small business owners and business leaders over the past several years dramatically improve business performance, while helping them achieve their personal and professional goals.

NOW, we have incorporated the very best elements of this highly regarded mastermind program into a new, advanced business leaders’ series. Continue reading…

Six Ways to Overcome Resistance to Change

Let’s be honest, we probably require a lot more than six ways to overcome our resistance to change in order to cover the waterfront. Each of us talks about wanting to change the world. However, in reality our greatest challenge lies in changing ourselves.

One of mankind’s greatest contradictions is that the majority of us are seeking changes in our lives, both professionally and personally. Yet, we fiercely resist change when it does occur. The first step to overcome resistance to change is to change our perspective.

“When you change the way you look at things, the things you look at change.” – Dr. Wayne W. Dyer

Resistance to Change

As the chart above reflects, when faced with the reality of change, we go through a number of stages of resistance, until acceptance occurs. How can we more readily move from stability to acceptance, with less resistance to change? Here are six ways you can overcome resistance to change: Continue reading…

Customer Experience: It’s a Journey

The customer experience truly is a journey. If your goal is to build customer relationships for life, then there are some logical steps to take to move those relationships forward in a positive way.

In the previous two articles we addressed ways to dramatically improve financial performance without major investments, and the importance of retaining profitable customers for life. Now let’s discuss how to establish those lifetime customer relationships.

Customer Experience

The life-cycle of any great business relationship begins with the initial contact and progresses forward from that point. However, the experience doesn’t have to be overly complex. At the end of the day we all want the same thing when it comes to the customer experience. Each of us wants to feel important.

How do we enrich the customer experience, and begin to establish those lifetime business relationships?

Continue reading…

Is Social Media the Next ISDN?

“The stench of vaporware hung heavily in the air.”

This past year the Telco’s unceremoniously laid the Integrated Services Data Network (ISDN) to rest after more than 25 years of failed promises and lackluster performance. Will social media for business suffer a similar fate in the not too distant future?

Social Media

The comments above will no doubt raise a few eyebrows from my friends in the social media community, but it is a question worth considering further. Continue reading…