Who Is Responsible for Sales?

If you are a solo entrepreneur the answer to this question is obvious – you are. However, if you’re a business owner or business leader with numerous employees and/or direct reports the answer may not be so straightforward. But it should be.

The short answer is EVERYBODY!!!

Whether you are a small business of one or a large corporation with 100,000+ employees, everybody is directly or indirectly responsible for either driving or supporting sales, regardless of their job title. Unfortunately, far too often this fact gets lost on many companies and employees alike. Continue reading…

Keys to Building High-Performing Sales Teams

Globalization, mergers, acquisitions, downsizing and bankruptcies have collectively turned our economy and traditional business models upside down. However, despite the churn, despite all of the complexities and changes that we have seen to our business ecosystem, there still exists one simple, basic business truth; “nothing happens until somebody sells something”.

The sales organization is the most important resource for any business, and your sales people are still the vital life-line to the customer. For any company that wants to achieve accelerated business growth and profits, building a high-performing sales team is absolutely crucial to that success. Continue reading…

Where Have All The Sales Leaders Gone?

Has sales leadership become a lost art? I hear all the rhetoric about how marketing has replaced selling, and that consumers are now much more educated and informed as a result of the Internet. But have consumers become more sophisticated out of necessity because so many companies they do business with have poorly trained sales staffs?

I know I am biased on this subject. I was blessed to have received nine months (yes you read that correctly) of intense sales training at AT&T’s National Sales School, and received a world class training experience. At that time, there were a number of companies who had similar outstanding sales training programs including IBM, Xerox and Proctor & Gamble to mention a few. And all of these companies were also recognized as the market leaders in their respective industries. Is there a direct correlation here? Continue reading…