Let the 2nd Half Begin …

“Every success is built on the ability to do better than good enough.” – Unknown

Let the 2nd half begin … and so it has!! Sorry all of you raving NFL fans, it is not football season just yet. We’re talking about the 2nd half of the calendar year and you know what that means? It is time to step up the action!!!

 

Time to get serious about closing out the year strong and setting the stage for an even better new year to follow. Much the same as in sports, why do we humans always seem to have a greater sense of urgency in the 2nd half (of the year) than we do in the first half?

Most would say it’s a result of their efforts to recover from a slow start, an unexpected downturn in business or a major setback that put them behind in reaching their annual goals. I say it is simply human nature. We all go through cycles in life and business, ebbs and flows, much like the four seasons. As a result, our pace or sense of urgency is largely influenced by the cycle we are currently in, and how we are performing.

How can we create a greater sense of urgency for ourselves and our respective teams regardless of the business cycle? Continue reading…

Leadership in Difficult Times

“Leadership in difficult times” have unfortunately become the watchwords within our modern society. There is so much negativity that it is becoming increasingly difficult for positive leadership to rise above it.

“We live in a toxic society where religion and faith have been marginalized, marriage and family trivialized and the free market system demonized.” – Dudley Hall

Yes, it is easy to get caught up in the trappings played out by the media and on social networks about what is broken in the world today. Continuous news feeds of escalating violence, police brutality, wars and conflicts, terrorism and just plain bad behavior create an illusion that this is the ‘new normal’ – it’s not.

Make a DifferenceAs someone commented on a recent social media video post of the two women fighting in a Walmart store, “It’s like a train wreck. You want to look away but you just can’t believe what you’re seeing.” Continue reading…

Competition Is Not a Bloodsport

Unlike the early days of the industrial revolution, competition is not a bloodsport in the rapidly evolving, global marketplace of today. Instead, coopetition and collaboration have become the watchwords for this new era of global expansion and commerce.

When AT&T first entered the computer industry in the mid-1980s, it was their clear intent to dominate an industry controlled by IBM, Digital Equipment Corporation (DEC), Unisys, Wang, Data General and others. Although AT&T had been the defacto market leader in telecommunications since its inception, they soon learned that different rules of engagement applied in the computer business.

Fencing Sport

In order to survive and thrive as a new entry into the computer industry, AT&T had to learn to “plug and play” with everyone, including its direct competitors. To meet their over-arching business goals it was no longer about crushing the competition, but more about developing collaborative solutions that addressed the needs of the marketplace, by working together.

You don’t become a market leader in today’s fast-paced global economy by attempting to lord over the competition or your customers. Continue reading…

Merry Christmas and Happy New Year!

Before we scoot off to celebrate the holidays with our families and friends, I want to take this opportunity to say ‘THANK YOU’ for your business, friendship, prayers and support. It has meant so much to us this year, as our family has had to overcome some difficult challenges.

The holiday season is a magical time of the year that we always look forward to. It is a time for family, a time for reflection and introspection, a time for planning, a time for renewal, a time for hope and most of all, it’s a time to count our many blessings and to celebrate the birth of our savior Jesus Christ.

A Christmas version of Hallelujah

We feel particularly blessed this year to be able to celebrate the holidays as a family. As many of you know, my wife Laura was diagnosed with Stage 4 breast cancer earlier this year and the prognosis for a full recovery at the outset was not promising. However, after months of cancer treatments, surgery, your prayers and God’s grace, she has battled through it.

Thank you to all of the special people (you know who you are) for being there for our family when your prayers, love and support were needed the most. We really appreciate you!

“May God send you good fortune, contentment and peace, and may all your blessings forever increase.” –  An Irish Blessing for Christmas and the New Year.

Wishing you and your loved ones a very, Merry Christmas and a Happy, Prosperous New Year.

Enjoy the journey!

John

 

COPYRIGHT © 2014 John Carroll

 

Relaunch of the Business Leaders Forum℠

Are You Passionate About Spending More Time Working ON Your Business And Learning Strategies To Help You Achieve The Results To Move Beyond Your Vision?

Growing a business in today’s challenging economic climate can be a daunting task for any business leader. Are you struggling to find the right formula for success to take your business to the next level and beyond? Do you need expert advice to help you …

  1. Develop a “game plan” to improve your sales and profits outlook, launch new products or services, and/or marketing initiatives?
  2. Change your business direction, enter new geographic markets or develop new sales channels?
  3. Get a new business venture started and develop the blueprint that will lead to future prosperity and growth?
  4. Develop new leadership skills and competencies, and discover YOUR personal plan for success?

The Business Leaders Forum mastermind program can help you address these critical business challenges, and achieve the results to move beyond your vision in a balanced way!

I know what you’re thinking … here we go again with yet another hollow sales pitch that makes wild claims but delivers little to no value in return. Well, not this time! The Business Leaders Forum℠ is a proven strategic mastermind program first launched in September, 2009 that has helped numerous entrepreneurs, small business owners and business leaders over the past several years dramatically improve business performance, while helping them achieve their personal and professional goals.

NOW, we have incorporated the very best elements of this highly regarded mastermind program into a new, advanced business leaders’ series. Continue reading…

Six Ways to Overcome Resistance to Change

Let’s be honest, we probably require a lot more than six ways to overcome our resistance to change in order to cover the waterfront. Each of us talks about wanting to change the world. However, in reality our greatest challenge lies in changing ourselves.

One of mankind’s greatest contradictions is that the majority of us are seeking changes in our lives, both professionally and personally. Yet, we fiercely resist change when it does occur. The first step to overcome resistance to change is to change our perspective.

“When you change the way you look at things, the things you look at change.” – Dr. Wayne W. Dyer

Resistance to Change

As the chart above reflects, when faced with the reality of change, we go through a number of stages of resistance, until acceptance occurs. How can we more readily move from stability to acceptance, with less resistance to change? Here are six ways you can overcome resistance to change: Continue reading…

Customer Experience: It’s a Journey

The customer experience truly is a journey. If your goal is to build customer relationships for life, then there are some logical steps to take to move those relationships forward in a positive way.

In the previous two articles we addressed ways to dramatically improve financial performance without major investments, and the importance of retaining profitable customers for life. Now let’s discuss how to establish those lifetime customer relationships.

Customer Experience

The life-cycle of any great business relationship begins with the initial contact and progresses forward from that point. However, the experience doesn’t have to be overly complex. At the end of the day we all want the same thing when it comes to the customer experience. Each of us wants to feel important.

How do we enrich the customer experience, and begin to establish those lifetime business relationships?

Continue reading…

Competitive Advantage: A Fleeting Fancy

Competitive advantage is the favorable position an organization seeks in order to be more profitable than its competitors. It involves communicating a greater perceived value to a selected market(s) than the competition currently provides.

In effect, competitive advantage occurs when a company acquires or develops an attribute or attributes that allows it to outperform its competitors. Notice the words perceived value and currently have been underscored above to make a point. A competitive advantage can be short-lived because of three critical factors – market perception, innovation and time.

Competitive Advantage

Now, there are a plethora of ways to differentiate your product/service or company from competitors in order to gain a perceived competitive advantage. Some of the more common ways include: Continue reading…

Are You Final Four Worthy?

The Men’s NCAA Division I Basketball Tournament is the sporting event I most look forward to each year. March Madness has been in full swing for the past couple weeks with some of the very best match-ups in tournament history.

Although I will not be collecting $1 billion from Warren Buffett this year, I did enter my bracket selections like I do every year. It is really not about the prize money. Now don’t get me wrong, I’d graciously accept it if I won. However, for me it’s more about enjoying great basketball games and seeing how many of the teams I selected are able to reach the Final Four.

March Madness

What does it mean to be Final Four worthy? Continue reading…

Entrepreneurship: The Path to Prosperity

It is a path well-traveled, but not without peril. Being an entrepreneur is risky business and the odds are stacked against you. You’ve seen the statistics, 50% to 75% of all new business starts fail within the first 3-5 years.

So, why do so many people choose entrepreneurship as the path to prosperity?

The reasons ‘why’ are numerous and whether entrepreneurship was thrust upon you due to a job loss, or born out of a desire for change, we all share a common goal. All of us are seeking a better life and to build something special that we can take pride in.

Prosperity

Although the path to prosperity can’t be assured, here are some things to keep in front of you that will help you reach your destination. Continue reading…