Unlike the early days of the industrial revolution, competition is not a bloodsport in the rapidly evolving, global marketplace of today. Instead, coopetition and collaboration have become the watchwords for this new era of global expansion and commerce.
When AT&T first entered the computer industry in the mid-1980s, it was their clear intent to dominate an industry controlled by IBM, Digital Equipment Corporation (DEC), Unisys, Wang, Data General and others. Although AT&T had been the defacto market leader in telecommunications since its inception, they soon learned that different rules of engagement applied in the computer business.
In order to survive and thrive as a new entry into the computer industry, AT&T had to learn to “plug and play” with everyone, including its direct competitors. To meet their over-arching business goals it was no longer about crushing the competition, but more about developing collaborative solutions that addressed the needs of the marketplace, by working together.
You don’t become a market leader in today’s fast-paced global economy by attempting to lord over the competition or your customers.Continue reading…
Let’s stop talking about goals. There I said it. Like many of you, I’ve seen far too many articles posted these days that focus on goal-setting. Be honest, goal-setting is a total waste of time, unless it leads to results. It is time to shift the conversation.
There is an ancient Chinese proverb that says, “The best goal is no goal at all”. I would not go quite that far. However, what it means is that we should stop allowing ourselves to be limited by certain goals, and stay open to the possibilities ahead of us. Continue reading…
Are You Passionate About Spending More Time Working ON Your Business And Learning Strategies To Help You Achieve The Results To Move Beyond Your Vision?
Growing a business in today’s challenging economic climate can be a daunting task for any business leader. Are you struggling to find the right formula for success to take your business to the next level and beyond? Do you need expert advice to help you …
Develop a “game plan” to improve your sales and profits outlook, launch new products or services, and/or marketing initiatives?
Change your business direction, enter new geographic markets or develop new sales channels?
Get a new business venture started and develop the blueprint that will lead to future prosperity and growth?
Develop new leadership skills and competencies, and discover YOUR personal plan for success?
The Business Leaders Forum℠mastermind program can help you address these critical business challenges, and achieve the results to move beyond your vision in a balanced way!
I know what you’re thinking … here we go again with yet another hollow sales pitch that makes wild claims but delivers little to no value in return. Well, not this time! The Business Leaders Forum℠ is a proven strategic mastermind program first launched in September, 2009 that has helped numerous entrepreneurs, small business owners and business leaders over the past several years dramatically improve business performance, while helping them achieve their personal and professional goals.
NOW, we have incorporated the very best elements of this highly regarded mastermind program into a new, advanced business leaders’ series. Continue reading…
Let’s be honest, we probably require a lot more than six ways to overcome our resistance to change in order to cover the waterfront. Each of us talks about wanting to change the world. However, in reality our greatest challenge lies in changing ourselves.
One of mankind’s greatest contradictions is that the majority of us are seeking changes in our lives, both professionally and personally. Yet, we fiercely resist change when it does occur. The first step to overcome resistance to change is to change our perspective.
“When you change the way you look at things, the things you look at change.” – Dr. Wayne W. Dyer
As the chart above reflects, when faced with the reality of change, we go through a number of stages of resistance, until acceptance occurs. How can we more readily move from stability to acceptance, with less resistance to change? Here are six ways you can overcome resistance to change: Continue reading…
The customer experience truly is a journey. If your goal is to build customer relationships for life, then there are some logical steps to take to move those relationships forward in a positive way.
In the previous two articles we addressed ways to dramatically improve financial performance without major investments, and the importance of retaining profitable customers for life. Now let’s discuss how to establish those lifetime customer relationships.
The life-cycle of any great business relationship begins with the initial contact and progresses forward from that point. However, the experience doesn’t have to be overly complex. At the end of the day we all want the same thing when it comes to the customer experience. Each of us wants to feel important.
How do we enrich the customer experience, and begin to establish those lifetime business relationships?
“The stench of vaporware hung heavily in the air.”
This past year the Telco’s unceremoniously laid the Integrated Services Data Network (ISDN) to rest after more than 25 years of failed promises and lackluster performance. Will social media for business suffer a similar fate in the not too distant future?
The comments above will no doubt raise a few eyebrows from my friends in the social media community, but it is a question worth considering further. Continue reading…
This year ‘The Boys’, my son Daniel and I, decided to do most of the Christmas holiday cooking. It was our way of giving ‘The Girls’, my wife Laura and daughter Melanie, a much needed break to relax and enjoy the holiday. My crazy idea!!
We had no idea what we were getting ourselves in for when we started, but 11 recipes and 12+ hours of meal preparation, cooking and cleaning up our messes later, we had learned a lot from this experience. Here are some of the life lessons we took away from our holiday cooking adventure: Continue reading…
With the holiday season upon us, we tend to make a religious connection when we read the words “coming to faith”. However, for the purposes of this article I want to move the conversation in a slightly different direction.
What is faith? By definition, it is the “confident belief in the truth, value, or trustworthiness of a person, idea or thing”. Applied to leadership, faith in this context can be viewed as the confident belief in our ability to lead and our capacity for leadership.
How confident are you in your ability to lead and your capacity for leadership? Continue reading…
As you may know, for the entire month of October I am offering my new online course, Discover YOUR Formula for Success, for only $20 (normally $37). All proceeds from this special gift offer will go to Build International Ministries to help support their extraordinary mission work abroad.
Discover YOUR Formula for Success is a journey of self-discovery. It provides the overall framework and resources needed to create a comprehensive personal plan for success. The course includes 21 lectures and 2+ hours of video content, in addition to e-books, articles, exercises, templates and tools. (Would also make a great gift for a loved one this upcoming holiday season).
Sandy Anderson, president of Build International Ministries, and his daughter Sabrina returned last week from Nepal and India on their latest mission trip. Please help me surprise Sandy and his team with our donations to help support the continuing work of his ministry.
Well, I have finally put the bow around my surprise birthday gift to you. Last week was great fun. We traveled to Saint Louis for some much needed R&R to celebrate my big day with family and friends, and to attend Laura’s (my wife) high school reunion.
Now this week, we’ve planned a family outing with our adult children for the second leg of the birthday activities. I know, I know. That’s not why you are here. You want to know what your surprise birthday gift is, don’t you? Well, I can tell you this – it’s something out of the ordinary. But before I tell you any more, you must agree to pay it forward. Okay?