Leadership in Difficult Times

“Leadership in difficult times” have unfortunately become the watchwords within our modern society. There is so much negativity that it is becoming increasingly difficult for positive leadership to rise above it.

“We live in a toxic society where religion and faith have been marginalized, marriage and family trivialized and the free market system demonized.” – Dudley Hall

Yes, it is easy to get caught up in the trappings played out by the media and on social networks about what is broken in the world today. Continuous news feeds of escalating violence, police brutality, wars and conflicts, terrorism and just plain bad behavior create an illusion that this is the ‘new normal’ – it’s not.

Make a DifferenceAs someone commented on a recent social media video post of the two women fighting in a Walmart store, “It’s like a train wreck. You want to look away but you just can’t believe what you’re seeing.” Continue reading…

Competition Is Not a Bloodsport

Unlike the early days of the industrial revolution, competition is not a bloodsport in the rapidly evolving, global marketplace of today. Instead, coopetition and collaboration have become the watchwords for this new era of global expansion and commerce.

When AT&T first entered the computer industry in the mid-1980s, it was their clear intent to dominate an industry controlled by IBM, Digital Equipment Corporation (DEC), Unisys, Wang, Data General and others. Although AT&T had been the defacto market leader in telecommunications since its inception, they soon learned that different rules of engagement applied in the computer business.

Fencing Sport

In order to survive and thrive as a new entry into the computer industry, AT&T had to learn to “plug and play” with everyone, including its direct competitors. To meet their over-arching business goals it was no longer about crushing the competition, but more about developing collaborative solutions that addressed the needs of the marketplace, by working together.

You don’t become a market leader in today’s fast-paced global economy by attempting to lord over the competition or your customers. Continue reading…

The Power of 14 Words

“A funny thing happened to me on the way to the boardroom.” – John Carroll

Yeah, that was me some 30+ years ago. I had it all figured out. My career goal was to become an AT&T senior executive and officer before my 50th birthday, and I was on a positive track to get there. After five promotions in eight years, I was thirty-nine years old at the time and feeling really good about the future that I had mapped out. Until fate intervened and changed things.

“If you want to make God laugh, tell Him your future plans.”

Because of a reckless act on my part, I had a serious accident that required multiple surgeries, bone grafts, metal plates and screws to put my lower leg and ankle back together again. The damage was so severe the surgical team could not operate for three days until they were able to reduce the swelling and stabilize my leg. After two major reconstructive surgeries, I was on crutches for 9-months and had to undergo extensive physical therapy in order to resume normal activities.

To say the accident was a defining moment in my life is a huge understatement. It altered my life forever and caused me to rethink my life’s direction, my goals and priorities, and ultimately my ideal of the person I wanted to become.

However, that’s not the real story, not the true cathartic moment. My true defining moment happened more than a decade earlier. Continue reading…

Relaunch of the Business Leaders Forum℠

Are You Passionate About Spending More Time Working ON Your Business And Learning Strategies To Help You Achieve The Results To Move Beyond Your Vision?

Growing a business in today’s challenging economic climate can be a daunting task for any business leader. Are you struggling to find the right formula for success to take your business to the next level and beyond? Do you need expert advice to help you …

  1. Develop a “game plan” to improve your sales and profits outlook, launch new products or services, and/or marketing initiatives?
  2. Change your business direction, enter new geographic markets or develop new sales channels?
  3. Get a new business venture started and develop the blueprint that will lead to future prosperity and growth?
  4. Develop new leadership skills and competencies, and discover YOUR personal plan for success?

The Business Leaders Forum mastermind program can help you address these critical business challenges, and achieve the results to move beyond your vision in a balanced way!

I know what you’re thinking … here we go again with yet another hollow sales pitch that makes wild claims but delivers little to no value in return. Well, not this time! The Business Leaders Forum℠ is a proven strategic mastermind program first launched in September, 2009 that has helped numerous entrepreneurs, small business owners and business leaders over the past several years dramatically improve business performance, while helping them achieve their personal and professional goals.

NOW, we have incorporated the very best elements of this highly regarded mastermind program into a new, advanced business leaders’ series. Continue reading…

Six Ways to Overcome Resistance to Change

Let’s be honest, we probably require a lot more than six ways to overcome our resistance to change in order to cover the waterfront. Each of us talks about wanting to change the world. However, in reality our greatest challenge lies in changing ourselves.

One of mankind’s greatest contradictions is that the majority of us are seeking changes in our lives, both professionally and personally. Yet, we fiercely resist change when it does occur. The first step to overcome resistance to change is to change our perspective.

Resistance to Change

“When you change the way you look at things, the things you look at change.” – Dr. Wayne W. Dyer Continue reading…

No Secret Potion, Magic Beans or Fairy Dust

There is no secret potion, magic beans or fairy dust required to meet your 2014 goals.

Yes, it is getting close to that time of the year again – the dreaded fourth quarter. A time when many business owners review their financials and breathe a sigh of relief, or go into full-blown panic mode because the results are not there.

So, how is the end-of-year stacking up for your business? Are you feeling good about all you and your team have accomplished so far this year, or are you scrambling for a quick fix to try and salvage the final quarter?

If you are searching for a secret potion, magic beans or fairy dust to supernaturally improve things, then please stop! Review the May 13th and May 28th blog articles I posted titled, It’s Time to “Ante Up”! and Who Wants Customers For Life? You will find some great tips to help improve your top- and bottom-line results.

Magic Potion2

Next, if you are truly committed to building a profitable, scalable and sustainable business for the long haul, then invest more time, energy and resources into the following areas: Continue reading…

Life is Like a Jukebox …

JukeboxLife is like a jukebox … let the music play on. And so it goes. Sadly, too often we don’t hear it, or it’s just background noise, because we are so ‘busy being busy’ with our daily routines.

It is not until we are awakened from our sleep walking by one of those life-altering defining moments (i.e. birth, death, illness, marriage, divorce, job change or loss, buying or selling a home, relocating, etc.) that we tune in to life and the world around us. It’s only then that we start to pay attention and hear the music loud and clear. Sound familiar?

“Life is 10% what happens to you and 90% how you react to it.”

Given what my wife has been through these past 3+ months in battling cancer for the 2nd time, after being cancer-free for the past ten years, I’m not sure I subscribe to this notion any longer. Stuff happens, both good and bad, daily as life’s music plays in the background. And in this fast-paced world today, I’m starting to believe that life is a 50%/50% proposition. Continue reading…

It’s Time to “Up the Ante”!

Yes, it is almost that time again. Mid-year is just around the corner and you know what that means. The halfway point of the 2nd quarter is generally when muscles begin to tighten (you know which ones I’m talking about) for many business owners as they reflect on their year-to-date financial performance.

BIG QUESTION: How are you going to overcome the current budget shortfall with only 2.5 quarters remaining in the calendar year?

Time to Up the AnteIf you’re behind in your financial projections, it’s time to “up the ante”! No, I’m not suggesting that you just open up the check book and toss money at the problem. In fact, here are some recommended ways to dramatically increase revenues and profits with only minimal investments.

There are three basic ways to grow a business – increase prices, sell more to existing customers and sell to new customers. The primary goal for any business owner should be to get more customers to buy more, and more often. So, start with the basics and go from there to determine what actions are necessary to improve results. Continue reading…

Shrink the Learning Curve on Everything

In the fast-paced, ‘get it and go’ world we live in today, shrinking the learning curve on new things has become a virtual necessity, and one way to stay ahead of the competition. In most areas of life, there are tangible benefits to getting better, faster and accelerating our ability to acquire new competencies and skills.

In his book, Outliers: The Story of Success, best-selling author Malcolm Gladwell stated that it requires 10,000 hours of practice (10,000-Hour Rule) to master a specific task. Unless you plan to become a brain surgeon, most of us don’t have 10K hours to devote to the mastery of new competencies, skills, projects or tasks.

Learning Curve

So, what are some proven ways to shrink the learning curve and move from “you don’t know what you don’t know” to mastery without cutting corners or sacrificing quality?  Continue reading…

Competitive Advantage: A Fleeting Fancy

Competitive advantage is the favorable position an organization seeks in order to be more profitable than its competitors. It involves communicating a greater perceived value to a selected market(s) than the competition currently provides.

In effect, competitive advantage occurs when a company acquires or develops an attribute or attributes that allows it to outperform its competitors. Notice the words perceived value and currently have been underscored above to make a point. A competitive advantage can be short-lived because of three critical factors – market perception, innovation and time.

Competitive Advantage

Now, there are a plethora of ways to differentiate your product/service or company from competitors in order to gain a perceived competitive advantage. Some of the more common ways include: Continue reading…